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SHipping & delivery
WHAT YOU NEED TO KNOW
All orders are processed and dispatched as quickly as possible. Once your order has been shipped, you will receive a tracking number via email.
Delivery times may vary depending on your location and chosen shipping method. Please note that we are not responsible for delays caused by postal services, couriers, or customs clearance.
Customers are responsible for ensuring their shipping details are entered correctly at checkout. We cannot replace or refund items shipped to an incorrect address provided by the customer.
International customers may be subject to customs duties, taxes, or fees imposed by their country’s regulations. These costs are the responsibility of the customer.
Where do we ship to?
We currently ship within Australia, New Zealand, and selected international countries.
All parcels are carried with Australia Post or Couriers Please, and may be transferred to local agents depending on your location.
processing times
Orders are typically processed within 1–3 business days of being placed. You will receive a confirmation email once your order has been processed and dispatched.
shipping costs
Australia:
Standard shipping: $9.95 AUD (FREE on orders over $200 AUD)
Express shipping: $15 AUD
New Zealand:
Standard shipping: $15 NZD (FREE on orders over $200 NZD)
Once your order has been dispatched, you will receive a tracking number via email.
Delivery times may vary depending on your location and chosen shipping method.
important notes
We are not responsible for delays caused by postal services, couriers, or customs clearance.
Customers must ensure their shipping details are entered correctly at checkout. We cannot replace or refund items shipped to an incorrect address provided by the customer.
International customers may be subject to customs duties, taxes, or fees imposed by their country’s regulations. These costs are the responsibility of the customer.
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